With summer drawing to a close many of us will be back from holiday whether it was abroad or in the UK. Most of us will have had a problem-free holiday and be back to work tanned and refreshed but for some, holidays can take a turn for the worse. If you or someone in your family is unfortunate enough to sustain injury whilst on holiday as a result of an accident that was not their fault, you may be entitled to make a personal injury claim for compensation.
Package tour companies have a responsibility to holiday makers for all parts of their holiday to be performed properly even where certain elements of the holiday are carried out by another party or supplier. To bring a claim under these regulations your holiday must be a “Package Tour”, this means that at least two parts of your holiday must be booked through one company e.g. the flight and the hotel. It is important that you retain any booking information to demonstrate this. If your accident occurs in your hotel, as long as this was booked as part of the Package Tour then the Package Tour company are liable for any personal injury you sustained.
Time Limits – Home or Abroad?
The Package Tour Regulations apply to holidays in the UK and abroad. It is important to note that different countries have different limitation periods i.e. the time period you have to make your claim after the accident has occurred e.g. in Spain the limitation period is 1 year. We therefore advise that if you suffer a personal injury whilst on holiday you contact us as soon as possible to make sure you are within the time limit to make a claim. However, if the package tour company is English then it can fall within English law and our limitation period will apply (i.e. 3 years) so you may still be able to bring a claim if you have had an accident on holiday abroad within this time.
How we can help
We have successfully recovered compensation for holiday makers who have unfortunately been injured while away.
If you or a family member have been involved in an accident in the past three years then contact us on 0800 213 214 or complete our simple on line enquiry form to discuss claiming compensation.