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Application Development & Support Analyst

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Harris Fowler is a specialist Personal Injury and Clinical Negligence law firm, where our IT department plays a vital role in driving operational efficiency and innovation. We are seeking a technically minded individual to join our IT team as an Application Development & Support Analyst. This is a primarily office-based role in Taunton, Somerset, with hybrid working available following successful completion of probation. Applicants should live within a reasonable commuting distance of Taunton.

In this role, you will be responsible for supporting and developing our legal case management systems, providing day-to-day IT support across the business, and helping to improve business processes through technology. Experience with Visualfiles is highly desirable; however, we’d also like to hear from candidates who have developed or supported similar workflow or case management systems and are keen to learn and develop within our environment.

Job Description:

  • Develop and maintain Visualfiles workflows, forms, templates and automation
  • Support and improve the firm’s legal systems and business applications
  • Produce reports using SQL, Power BI and Excel
  • Provide day-to-day IT support to colleagues
  • Assist with system upgrades, testing and implementations
  • Support third-party system integrations
  • Create and maintain technical documentation
  • Deliver user training where required

Person Specification

Essential Skills & Experience:

  • Development experience using Visual Basic (VB) or similar
  • Experience with workflow scripting and automation within a case management or business system
  • Experience of screen, document, and form creation and maintenance
  • Understanding of database management principles
  • Ability to create and maintain workflow and technical documentation
  • Comfortable working in a role that combines system development and general IT support
  • Strong problem-solving skills and attention to detail
  • Good communication skills, with the ability to explain technical issues

Desirable Skills & Experience:

  • Knowledge of HTML (particularly in relation to forms and Form EVO)
  • SQL experience or familiarity
  • Experience working with Visualfiles or another legal / case management system
  • Experience within a legal or professional services environment

NOTE: This job description is not intended to be all-inclusive. Employees may be requested to perform other related duties to meet the ongoing needs of the organisation.

How To Apply:

Please send letters of application detailing your relevant experience and a copy of your CV to:-

Hayley Sly  – Recruitment and HR Coordinator
Harris Fowler Solicitors
6-7 Hammet Street
Taunton
Somerset
TA1 1RZ
Email: hayley.sly@harrisfowler.co.uk

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Or by post:
Harris Fowler Solicitors
6-7 Hammet Street
Taunton
Somerset
TA1 1RZ

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