Donna qualified as a Fellow of the Chartered Institute of Legal Executives (FCILEx) in 2011 and has accumulated extensive experience in various types of claims over the years. These include road traffic accident claims, CICA claims (Criminal Injuries Compensation Authority), accident at work claims, medical/clinical negligence claims, and claims against the MOD (Ministry of Defence). Donna also provided assistance to one of HF Directors in Multi Track claims.

In October 2022, Donna transitioned to the Clinical Negligence team to assist an Associate Director.

She understands that instructing solicitors can be intimidating for some clients and aims to help those who may not fully grasp the legal aspects or the process of making a no win no fee Personal Injury claim.

Donna finds the most rewarding aspect of her job to be achieving excellent results for her clients.

Outside of work, Donna enjoys reading, going for walks, socialising, and swimming.